Job Description
Job Overview
As a Customer Solutions Architect at dbt Labs, you will play a crucial role in helping customers maximize the value of their dbt Cloud deployment. Your responsibilities will include monitoring account health, leading technical discussions, and showcasing how dbt Cloud can address customer needs through demos and workshops. You will also act as the voice of the customer internally, guiding product development and ensuring customer satisfaction for renewals and expansions.
Technical Requirements
Required Skills
- • SQL proficiency
- • technical account management
- • customer relationship management
Preferred Skills
- • basic python competency
- • advanced SQL knowledge
- • experience with data infrastructure
Experience Level
3+ years in a post-sales role or as a data practitioner
Responsibilities
- • Manage a portfolio of Commercial or Enterprise customers
- • Monitor account health, product adoption, and utilization
- • Build and maintain relationships with key technical stakeholders
- • Educate customers on new and existing products and features
- • Collaborate with Sales Directors and Solutions Architects
- • Participate in product discussions and help improve processes
- • Create and deliver external facing content
Benefits & Perks
- • Unlimited vacation time
- • 401k plan with 3% guaranteed company contribution
- • Comprehensive healthcare coverage
- • Generous paid parental leave
- • Flexible stipends for Health & Wellness, Home Office Setup, Cell Phone & Internet, Learning & Development
Additional Information
- Location
- Austin, Texas or New York City (Hybrid)
- Type
- Full-time
- Compensation
- $87,000 - $150,000 USD OTE depending on location
About dbt Labs
dbt Labs empowers data teams to build reliable, governed data pipelines—accelerating analytics and AI initiatives with speed and confidence.
Company Size
unknown
Website
Categories
AI
Data Analytics
Data Engineering