Job Description
Job Overview
Octopus Energy is seeking a Senior Data Analyst to join its Credit Risk team in London. This role is crucial in navigating the current volatility in the energy sector and supporting customers who are struggling with their payments. The successful candidate will engage in deep data analytics, develop reporting tools, and create strategies to address fraud and enhance customer experience, all while collaborating with various stakeholders within the company.
Technical Requirements
Required Skills
- • SQL
- • Python data science stack (pandas, NumPy, Jupyter notebooks, Plotly/matplotlib)
Preferred Skills
- • Git
- • Data visualization tool (Tableau, Looker, PowerBI or equivalent)
- • DBT
Experience Level
2-5 years experience in consumer credit risk or collections in the financial services, utilities, or telecommunications industries
Responsibilities
- • Take ownership of management of customers struggling with payments
- • Conduct deep dive investigations into data for decision making
- • Develop reporting suite using latest BI tools & technology stack
- • Create strategies to identify and prevent fraud
- • Develop machine learning models and policies for decision making
- • Proactively identify new areas of opportunity
- • Challenge existing KPIs, objectives, and strategy
- • Communicate complex data concepts effectively
- • Build relationships with Data Science, Technology, Finance, Collections, Ops, and other stakeholders
Benefits & Perks
- • Flexibility in salary negotiation
- • Recognition as a best company to work for in 2022
- • Empowering culture that encourages learning and autonomy
Additional Information
- Location
-
London, UK
- Type
-
Full-time, Hybrid
- Compensation
-
Flexible salary, to be discussed during recruitment