Job Description
Job Overview
As a Customer Solutions Architect at dbt Labs, you will play a vital role in assisting customers to maximize the value from their dbt Cloud deployments. This position involves leading technical discussions, identifying customer challenges, and demonstrating how dbt Cloud can address their needs through various engagements. You will also act as the voice of the customer internally to ensure the continuous improvement of products and processes.
Technical Requirements
Required Skills
- • SQL proficiency
- • customer relationship management
- • technical account management
Preferred Skills
- • basic Python competency
- • advanced SQL knowledge
- • experience with data infrastructure
Experience Level
3+ years in a post-sales role or as a data practitioner
Responsibilities
- • Manage a portfolio of Commercial or Enterprise customers
- • Monitor the health of accounts and identify opportunities for expansion
- • Educate customers on new and existing products and features
- • Collaborate with Sales Directors and Solutions Architects
- • Act as the voice of the customer in product discussions
- • Create and deliver external facing content
Benefits & Perks
- • Unlimited vacation time
- • 401k plan with 3% guaranteed company contribution
- • Comprehensive healthcare coverage
- • Generous paid parental leave
- • Flexible stipends for health & wellness, home office setup, cell phone & internet, learning & development
Additional Information
- Location
- Austin, Texas (Hybrid)
- Type
- Full-time
- Compensation
- OTE Range: $87,000 - $150,000 USD depending on location and experience
About dbt Labs
dbt Labs empowers data teams to build reliable, governed data pipelines—accelerating analytics and AI initiatives with speed and confidence.
Company Size
unknown
Website
Categories
AI
Data Analytics
Data Engineering