Job Description
Job Overview
Sentry is on a mission to help developers write better software faster by providing performance and error monitoring tools. The Solutions Engineering team is responsible for embedding Sentry into customer applications and workflows, ensuring optimal implementation and utilization. This role involves interfacing with customers to understand their pain points and translating them into actionable implementation plans, while also providing educational content around error and performance management.
Technical Requirements
Required Skills
- • Solutions Engineering
- • Implementation Consulting
- • Support Engineering
- • Customer Interaction
- • Problem Solving
Preferred Skills
- • JavaScript
- • Python
- • Node.js
- • Java
- • PHP
- • .NET
- • Ruby
- • React
- • React Native
Experience Level
5+ years in a related role
Responsibilities
- • Understand customers' pain points and objectives to create implementation plans
- • Develop best practices and educational content around error and performance management
- • Act as a trusted advisor for customers regarding software engineering best practices
- • Provide workshop-level interaction to drive customer adoption
- • Collaborate with internal teams to align product roadmap with customer needs
Technical Environment
Frameworks
Benefits & Perks
- • Incentive compensation
- • Equity grants
- • Paid time off
- • Group health insurance coverage
Additional Information
- Location
- Hybrid work model with in-office anchor days
- Type
- Full-time
- Compensation
- $160,000 to $190,000 base salary range
About Sentry
Sentry provides application performance monitoring and error tracking software for developers and software teams to identify and resolve issues quickly.
Company Size
1001-5000
Website
Categories
Application Monitoring
Error Tracking
Performance Monitoring
Software