Job Description
Job Overview
The Customer Solutions Architect at dbt Labs plays a crucial role in helping customers maximize the value of their dbt Cloud deployment. This role involves monitoring customer accounts, leading technical discussions, and providing live demos to address customer needs. The architect is also responsible for driving customer satisfaction and ensuring continuous improvement of the product based on customer feedback.
Technical Requirements
Required Skills
- • 3+ years in a post-sales role
- • SQL proficiency
- • Basic Python competency
Preferred Skills
- • dbt certification
- • advanced SQL knowledge
- • experience with data infrastructure and APIs
Experience Level
3+ years of experience
Responsibilities
- • Manage a portfolio of Commercial or Enterprise customers and proactively monitor account health
- • Build and maintain strong relationships with key technical stakeholders
- • Educate customers on new and existing products and features
- • Collaborate with Sales Directors and Solutions Architects
- • Act as the voice of the customer in product discussions
- • Create and deliver external facing content through various channels
Benefits & Perks
- • Unlimited vacation time
- • Monthly healthcare allowance
- • Employer contributions to superannuation
- • Generous paid parental leave
- • Flexible monthly stipends for wellness and home office setup
Additional Information
- Location
- Remote in Australia
- Type
- Full-time
- Compensation
- Salary range $151,000 - $185,000 AUD
About dbt Labs
dbt Labs empowers data teams to build reliable, governed data pipelines—accelerating analytics and AI initiatives with speed and confidence.
Company Size
unknown
Website
Categories
AI
Data Analytics
Data Engineering