Job Description
Job Overview
Sentry is on a mission to help developers write better software faster by providing performance and error monitoring tools. The Solutions Engineering team is responsible for helping customers successfully embed Sentry into their applications, ensuring optimal implementation and utilization. This role involves interfacing with customers to understand their needs and providing them with the best practices and tools to improve their software performance.
Technical Requirements
Required Skills
- • Solutions Engineering
- • Implementation Consulting
- • Customer Interaction
- • Problem Solving
- • Communication
Preferred Skills
- • JavaScript
- • Python
- • Node.js
- • Java
- • PHP
- • .NET
- • Ruby
- • React
- • React Native
Experience Level
5+ years in a related field
Responsibilities
- • Understand customers' pain points and objectives to create implementation and onboarding plans
- • Develop best practices, educational offerings, and content around error and performance management
- • Act as a trusted advisor and subject-matter expert for customers
- • Provide workshop-level interaction to drive the maturity of use and broader adoption
- • Work cross-functionally to provide feedback to product and development teams
Benefits & Perks
- • Incentive compensation
- • Equity grants
- • Paid time off
- • Group health insurance coverage
Additional Information
- Location
-
Hybrid work model with in-office anchor days
- Type
-
Full-time
- Compensation
-
$160,000 to $190,000