Principal Site Reliability Engineer

Job Overview

As a Principal Site Reliability Engineer at Kandji, you will play a critical role in ensuring the reliability, scalability, and performance of our platform. You will work cross-functionally to build and evolve the systems, tools, and processes that keep our services resilient and performant, especially as we scale to meet the demands of a growing customer base. This strategic position requires a deep understanding of distributed systems, incident management, observability, and automation.

Technical Requirements

Responsibilities

• • Design and implement fault-tolerant, scalable, and highly available systems across AWS-hosted platform
• • Define and uphold SLIs/SLOs, perform root cause analyses, and drive post-incident reviews
• • Build and maintain automation for deployment, incident response, and remediation workflows
• • Implement DevSecOps practices including secure IaC and policy-as-code
• • Develop comprehensive observability solutions including metrics, logging, tracing, and alerting
• • Contribute to and improve Terraform-based infrastructure management
• • Lead efforts in system tuning, load testing, and capacity forecasting
• • Embed reliability thinking into engineering and product workflows
• • Mentor engineers in SRE best practices and incident response

Technical Environment

Benefits & Perks

• • Competitive salary
• • 100% individual and dependent medical + dental + vision coverage
• • 401(K) with a 4% company match
• • 20 days PTO
• • Flexibility to work from anywhere for up to 30 days per year
• • Kandji Wellness Week the first week in July
• • Equity for full-time employees
• • Lunch stipend provided Monday through Friday
• • Up to 16 weeks of paid leave for new parents
• • Paid Family and Medical Leave
• • Modern Health mental health benefits
• • Fertility benefits
• • Working Advantage employee discounts
• • Onsite fitness center
• • Free parking
• • Exciting opportunities for career growth