Job Description
Job Overview
dbt Labs is seeking a Customer Solutions Architect II to help customers maximize their dbt Cloud deployment. This role involves engaging with clients to address data challenges and enhance product adoption, ensuring customer satisfaction, and driving renewal and expansion. The successful candidate will act as the voice of the customer, providing feedback to improve product offerings and internal processes.
Technical Requirements
Required Skills
- • SQL proficiency
- • technical account management
Preferred Skills
- • Python competency
- • dbt certification
- • experience with data infrastructure
Experience Level
2+ years in a post-sales role, such as a technical account manager or customer success engineer
Responsibilities
- • Manage a portfolio of Commercial or Enterprise customers
- • Monitor account health and product adoption
- • Build relationships with key technical stakeholders
- • Educate customers on new and existing products
- • Collaborate with Sales Directors and Solutions Architects
- • Act as the voice of the customer in product discussions
- • Create and deliver external facing content
Technical Environment
Languages
Tools & Technologies
Benefits & Perks
- • Unlimited vacation time
- • 401k plan with 3% guaranteed company contribution
- • Comprehensive healthcare coverage
- • Generous paid parental leave
- • Flexible stipends for health & wellness, home office setup, cell phone & internet, learning & development
Additional Information
- Location
- Austin, Texas (Hybrid)
- Type
- Full-time
- Compensation
- $118,000 - $168,000 USD OTE
About dbt Labs
dbt Labs empowers data teams to build reliable, governed data pipelines—accelerating analytics and AI initiatives with speed and confidence.
Company Size
unknown
Website
Categories
AI
Data Analytics
Data Engineering