Software Engineer, IoT Reliability

Job Overview

AirGarage is seeking a Software Engineer to enhance the reliability and observability of its nationwide IoT device fleet. This role involves working with embedded systems, backend infrastructure, and site reliability engineering to ensure that hundreds of devices perform reliably across various locations. The engineer will be responsible for designing tools and monitoring pipelines, shipping production code, and improving the stability and scalability of the hardware fleet.

Technical Requirements

Responsibilities

• • Design and implement systems to monitor, diagnose, and improve IoT device health at scale.
• • Build internal tools and scripts for device setup, fleet observability, QA automation, and ongoing monitoring.
• • Contribute to backend services that support device integration, calibration, and reliability improvements.
• • Investigate and resolve fleet-wide issues by analyzing metrics, logs, and telemetry; minimize downtime through remote debugging and fixes.
• • Test and tune hardware products during or post-installation to ensure optimal performance.
• • Conduct periodic fleet-wide health assessments to detect degradation, systemic issues, or underperforming devices.
• • Serve as the primary internal contact for hardware health, providing regular reports on hardware performance and systemic issues.
• • Collaborate with operations and hardware teams to propose architectural or process improvements.
• • Author and maintain troubleshooting guides, repair instructions, and internal playbooks.

Technical Environment

Benefits & Perks

• • Equity in the business
• • Remote work flexibility
• • Health insurance coverage
• • 12 weeks of fully paid parental leave
• • Home office setup support
• • Unlimited PTO policy with a minimum requirement of 10 days per year
• • 401k retirement savings program
• • Team off-sites twice a year
• • Optional recurring book club