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Staff Customer Resident Architect

dbt Labs

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Job Description

Job Overview

dbt Labs is seeking an experienced Staff Customer Resident Architect to join their team, driving critical customer outcomes through technical guidance for strategic accounts. This role is high visibility and supports pre-sales, accelerates customer adoption, and mitigates churn risks while ensuring successful integration of dbt Cloud for new customers.

Technical Requirements

Required Skills
  • • SQL
  • • Python
  • • technical architecture
  • • solution delivery
Preferred Skills
  • • Infrastructure as Code (IaC)
  • • dbt
  • • ETL tools
Experience Level

5+ years in technical customer-facing roles

Responsibilities

  • • Support strategic pre-sales opportunities with technical expertise
  • • Assist in launching and onboarding new customers to dbt Cloud
  • • Execute proactive adoption plays, including migrations and feature implementations
  • • Lead reactive adoption initiatives to reduce churn risks
  • • Advise on architecture, design, implementation, and best practices in dbt Cloud environments
  • • Build solution MVPs and guide long-term technical strategies
  • • Collaborate with various teams including Customer Solutions Architects and Sales
  • • Provide feedback to Product and Engineering teams
  • • Track and manage capacity and engagement effectiveness

Technical Environment

Languages
Frameworks
dbt
Tools & Technologies

Benefits & Perks

  • • Unlimited vacation time
  • • 401k plan with 3% company contribution
  • • Comprehensive healthcare coverage
  • • Generous paid parental leave
  • • Health & wellness stipend
  • • Flexible stipends for home office setup and learning

Additional Information

Location
Remote, US
Type
Full-time
Compensation
Competitive compensation packages ranging from $200,000 to $270,000 USD depending on location and experience

About dbt Labs

dbt Labs empowers data teams to build reliable, governed data pipelines—accelerating analytics and AI initiatives with speed and confidence.

Company Size
unknown
Categories
AI Data Analytics Data Engineering