Job Description
Job Overview
Sentry is on a mission to help developers write better software faster by building performance and error monitoring tools. The Solutions Engineering team is responsible for embedding Sentry into applications and workflows for large customers, ensuring they can effectively manage slowdowns and errors. This role involves understanding customer pain points, developing best practices, and providing workshop-level interactions to drive broader adoption of the Sentry product.
Technical Requirements
Required Skills
- • JavaScript
- • Python
- • Node.js
- • Java
- • PHP
- • .NET
- • Ruby
- • React
- • React Native
Preferred Skills
- • Solutions Engineer
- • Implementation Consultant
- • Support Engineer
- • Software Developer
Experience Level
3+ years in a technical role with customer-facing responsibilities
Responsibilities
- • Understand customers' pain points and translate them into implementation plans
- • Develop best practices and educational content around error and performance management
- • Act as a trusted advisor for customers on software engineering and monitoring best practices
- • Provide workshop-level interaction to customers to enhance product adoption
- • Collaborate with internal teams to align product roadmap with customer needs
Technical Environment
Languages
Benefits & Perks
- • Incentive compensation
- • Equity grants
- • Paid time off
- • Group health insurance coverage
Additional Information
- Location
- Hybrid work model with in-office days
- Type
- Full-time
- Compensation
- $140,000 to $160,000 base salary
About Sentry
Sentry provides application performance monitoring and error tracking software for developers and software teams to identify and resolve issues quickly.
Company Size
1001-5000
Website
Categories
Application Monitoring
Error Tracking
Performance Monitoring
Software