Job Description
Job Overview
Sentry is looking for a Solutions Engineer to help integrate and optimize their performance and error monitoring tools for large customers. The role involves understanding client pain points, developing best practices, and providing educational content related to software performance management. With a focus on enhancing productivity and customer satisfaction, the Solutions Engineer will interface with clients and collaborate with internal teams to align product roadmaps with client needs.
Technical Requirements
Required Skills
- • JavaScript
- • Python
- • Node.js
- • Java
- • PHP
- • .NET
- • Ruby
Preferred Skills
- • React
- • React Native
- • Mobile Native (iOS and/or Android)
Experience Level
3+ years as a Solutions Engineer, Implementation Consultant, Support Engineer, or Software Developer
Responsibilities
- • Understand customers' pain points and objectives and translate those into implementation and onboarding plans
- • Develop best practices, educational offerings, and content around error and performance management
- • Act as a trusted advisor and subject-matter expert for customers
- • Provide workshop-level interaction to drive maturity of use and broader adoption
- • Work cross-functionally to provide feedback to product and development teams
Technical Environment
Tools & Technologies
Benefits & Perks
- • Incentive compensation
- • Equity grants
- • Paid time off
- • Group health insurance coverage
Additional Information
- Location
- Hybrid work model with in-office anchor days
- Type
- Full-time
- Compensation
- $140,000 to $160,000
About Sentry
Sentry provides application performance monitoring and error tracking software for developers and software teams to identify and resolve issues quickly.
Company Size
1001-5000
Website
Categories
Application Monitoring
Error Tracking
Performance Monitoring
Software