Job Description
Job Overview
As a Customer Solutions Architect at dbt Labs, you will play a critical role in maximizing the value customers derive from their dbt Cloud deployment. This position requires you to engage with clients to monitor their account health, lead technical discussions, and provide solutions to their data challenges. Your efforts will drive customer satisfaction, foster relationships, and contribute to product development based on customer feedback.
Technical Requirements
Required Skills
- • SQL proficiency
- • customer relationship management
- • technical account management
Preferred Skills
- • basic Python competency
- • dbt certification
Experience Level
2+ years in a post-sales role or as a data practitioner
Responsibilities
- • Manage a portfolio of Enterprise and Commercial customers
- • Monitor account health and product adoption
- • Build and maintain relationships with key technical stakeholders
- • Educate customers on new and existing products
- • Collaborate with Sales Directors and Solutions Architects
- • Participate in product discussions and cross-functional activities
- • Create and deliver content through various mediums
Technical Environment
Tools & Technologies
Benefits & Perks
- • Unlimited vacation time
- • Pension Plan
- • Comprehensive healthcare coverage
- • Generous paid parental leave
- • Flexible stipends for Health & Wellness, Home Office Setup, Cell Phone & Internet, Learning & Development, Office Space
Additional Information
- Location
- Dublin, Hybrid, must speak French
- Type
- Full-time
- Compensation
- €85,000 - €103,000 EUR OTE
About dbt Labs
dbt Labs empowers data teams to build reliable, governed data pipelines—accelerating analytics and AI initiatives with speed and confidence.
Company Size
unknown
Website
Categories
AI
Data Analytics
Data Engineering