Job Description
Job Overview
As a Customer Solutions Architect at dbt Labs in Dublin, you will help customers maximize the value of their dbt Cloud deployments. Collaborating with Sales Directors and Solutions Architects, you'll lead technical discussions, identify data challenges, and conduct live demos to drive customer satisfaction and retention. Your role is pivotal in ensuring that dbt Labs continues to build products that solve real customer problems while also being part of a growing team focused on analytics engineering.
Technical Requirements
Required Skills
- • SQL proficiency
- • technical account management
Preferred Skills
- • basic Python competency
- • analytics stack knowledge
- • dbt certification
Experience Level
2+ years in a post-sales role or as a data practitioner
Responsibilities
- • Manage a portfolio of Enterprise and Commercial customers
- • Monitor customer account health and product adoption
- • Educate customers on new products and features
- • Collaborate with Sales Directors and Solutions Architects
- • Act as the voice of the customer in product discussions
- • Create and deliver external facing content
Benefits & Perks
- • Unlimited vacation time
- • Pension Plan
- • Comprehensive healthcare coverage
- • Generous paid parental leave
- • Flexible stipends for Health & Wellness, Home Office Setup, Cell Phone & Internet, Learning & Development, Office Space
Additional Information
- Location
-
Dublin, Hybrid
- Type
-
Full-time
- Compensation
-
€66,000 - €85,000 EUR OTE