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Principal Technical Consultant, Professional Services

Egnyte

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Job Description

Job Overview

Egnyte is seeking a Principal Technical Consultant to join its Professional Services team. This remote position requires a strong technical background to facilitate the migration of unstructured data to the Egnyte Cloud File System, ensuring proper access and permissions. The successful candidate will act as an expert in the Egnyte Platform and will engage with customers to troubleshoot issues while managing multiple complex projects.

Technical Requirements

Required Skills
  • • Software Installation and troubleshooting
  • • Data and Permission migration tools
  • • Virtualization (VMWare, Hyper-V)
  • • Windows/Linux Server operating systems
  • • Script execution and monitoring (Python, SQL, PowerShell)
  • • Microsoft Active Directory, Azure AD, SSO
  • • Customer-facing implementation experience
  • • Strong communication skills
Preferred Skills
  • • Experience in Enterprise software support
  • • Public Cloud experience
  • • Mentoring experience
Experience Level

12+ years of relevant technical function experience

Responsibilities

  • • Execute complex, multi-phase, data migration projects
  • • Operate as an Egnyte Platform expert
  • • Act as a liaison between customers and internal teams for monitoring and troubleshooting
  • • Provide status updates and escalate issues as necessary
  • • Manage multiple projects with strict deadlines
  • • Follow Standard Operating Procedures (SOP)

Technical Environment

Languages

Benefits & Perks

  • • Competitive salaries and comprehensive benefits
  • • Flexible hours and generous time off
  • • Paid holidays and sick time
  • • 401(k) Retirement Plan
  • • Health Savings Account (HSA) with employer contribution
  • • Paid Parental and Adoption Leave
  • • Gym, cell phone, and internet reimbursement
  • • Access to wellness benefits and programs

Additional Information

Location
Remote, United States
Type
Full-time
Compensation
$160k - $178k annually

About Egnyte

Egnyte provides a secure content cloud that helps businesses increase productivity, gain AI insights, and govern mission-critical content.

Company Size
unknown
Categories
Biotech, Pharmaceuticals & Healthcare Business Productivity & Collaboration Cannabis & Wellness Cloud Computing & Storage Cloud Content Collaboration cloud storage Content Management Data Governance Data Security File Sharing Governance Semiconductor & Hardware Software & SaaS